Comments on: Comcast is Embracing The Relationship Economy! http://onthemarkwriting.wordpress.com/2008/02/19/comcast-is-embracing-the-relationship-economy/ You have only one chance to make a first impression. Tue, 10 Nov 2009 02:03:48 +0000 http://wordpress.com/ hourly 1 By: Hell yes, I Want Customer Service « The Communications Factors http://onthemarkwriting.wordpress.com/2008/02/19/comcast-is-embracing-the-relationship-economy/#comment-499 Hell yes, I Want Customer Service « The Communications Factors Tue, 03 Jun 2008 12:49:38 +0000 http://onthemarkwriting.wordpress.com/?p=231#comment-499 [...] that monitors the blogosphere, and immediately addresses customers’ concerns or problems. Click here to see what we mean. Working to make the customer service issue less painless for customers should be on the front [...] [...] that monitors the blogosphere, and immediately addresses customers’ concerns or problems. Click here to see what we mean. Working to make the customer service issue less painless for customers should be on the front [...]

]]> By: Carter Smith http://onthemarkwriting.wordpress.com/2008/02/19/comcast-is-embracing-the-relationship-economy/#comment-385 Carter Smith Tue, 19 Feb 2008 19:02:28 +0000 http://onthemarkwriting.wordpress.com/?p=231#comment-385 In honor of your success, we have developed the Conversation on Comcast on Facebook. Come check it out at http://www.facebook.com/group.php?gid=10320222023 Make sure to invite all your friends! In honor of your success, we have developed the Conversation on Comcast on Facebook. Come check it out at http://www.facebook.com/group.php?gid=10320222023

Make sure to invite all your friends!

]]> By: Scott Allen http://onthemarkwriting.wordpress.com/2008/02/19/comcast-is-embracing-the-relationship-economy/#comment-384 Scott Allen Tue, 19 Feb 2008 18:27:13 +0000 http://onthemarkwriting.wordpress.com/?p=231#comment-384 Well, it's a start. :-) It will take a while for them and others (don't get me started about our recent fiasco with Bank of America) to make the changes that are needed, but having a real conversation with a real human being who is tasked with something other than getting you off the phone as soon as possible is a step in the right direction. Well, it’s a start. :-) It will take a while for them and others (don’t get me started about our recent fiasco with Bank of America) to make the changes that are needed, but having a real conversation with a real human being who is tasked with something other than getting you off the phone as soon as possible is a step in the right direction.

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